Managed IT.
Handled properly.

Ongoing IT support and cybersecurity for small and midsize businesses. We support your team, maintain your systems, and investigate recurring problems so you spend less time coordinating IT.

Let’s talk about your IT
What we handle

The standard

Closing tickets isn’t the same as fixing IT.

Someone to call when things break is a start. We take responsibility for the work between those calls and investigate problems that keep coming back. Another workaround isn't the finish line.Gavi Shapiro, Owner, Strategic Edge IT

Managed IT services

Your everyday IT.
Off your plate.

One place to turn for employee support, everyday maintenance, and security. Your plan sets out the people, systems, and services we manage.

Help for your people

Employees have someone to contact when technology interrupts work, without you becoming the IT go-between.

Computers and maintenance

We manage your computers and business systems, monitor their health, and handle software updates and routine upkeep.

Microsoft 365

We manage accounts, access, and the Microsoft 365 tools your team uses as people join, leave, or change roles.

Backups

We manage backups for agreed systems and data to support recovery when files are lost or equipment fails.

Managed cybersecurity

Trust is earned.
Access should be, too.

Malware and compromised accounts can interrupt work and expose business information. We manage the protection, settings, and access that help reduce those risks as part of your everyday IT.

Protect your computers.

We maintain device protection, secure settings, and software updates.

Control access.

We limit accounts to the systems and information they need, and review settings and access as people, devices, and business needs change.

Example from our workOur cloud-storage security flagged a suspicious file. We reviewed it, confirmed it was unsafe, and removed it.

Let’s talk

How we work

First, we get the full picture.

01 / Start with your business.

Tell us what is working, what needs to improve, and what your team relies on.

02 / Get a clear proposal.

Your proposal sets out coverage, monthly pricing, and support hours, including any agreed 24/7 support.

03 / Agree the next steps.

Already have an IT provider? We discuss the handover and access we'll need before making changes.

Let’s get your IT
working better.

Tell us about your business and what needs to improve. No technical preparation needed.

Prefer email or a call?
Gavi Shapiro, Owner

Strategic Edge IT LLC · Supporting businesses across the U.S.

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Privacy Policy

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Managed IT. Handled properly.